| The product you ordered will be delivered to the address you specified, if the order is less than 3 items, you have to pay for the post fee, while if the order is 3 or more than 3 items, the delivery will be free. There will be 5% extra discount on the 4th product .
You may only cancel an order prior to it being shipped out. A deduction of bank service fee will be imposed for cancelled orders to offset the charges of online credit card payment gateways. We shall not be able to process a cancellation once your order has been shipped out.
The best way to arrange for an exchange is to contact our staff who will give you correct instructions pertaining to your particular order. Every exchange scenario can be different and there may be times when we can help you avoid unnecessary costs of sending your items back to us.
You will be eligible for a refund claim within 30 days from the date you placed your order. For refunds, we will issue you an immediate refund of the value of your returned goods minus 10% re-stocking fee.
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